COVID-19 Advisory

COVID-19 Advisory

Update: We are continuing to monitor COVID-19. In the latest news, Florida Governor DeSantis has issued a statewide stay-at-home order requiring all persons in Florida to limit their movements and personal interactions outside of their home. This began at 12:01 AM on Friday, April 3 and is in place through April 30. Read his issued statement and learn more.

As of March 27th, 2020 and per CDC Social Distancing guidelines, our Sonas office staff are working remotely to help ensure client, caregiver, and office staff safety. However, we are still available 24/7 by phone. If you need any assistance, please call us at (888) 592-5855

Receiving Personal Protective Equipment

All Sonas Directors of Nursing are working to deliver (PPE) Personal Protective Equipment (including but not limited to masks, KN95 masks, goggles, gowns, gloves, and soap) for use by our caregivers when they are in our client’s homes. We are monitoring our PPE inventory daily and orders are being placed with vendors to ensure consistent deliveries.

Our Office Staff are Available

As of March 27th, 2020 and per CDC Social Distancing guidelines, our Sonas office staff are working remotely to help ensure client, caregiver, and office staff safety. However, we are still available 24/7 by phone. If you need any assistance, please call us at (888) 592-5855

As everyone around the world knows by now, COVID-19 — most commonly known as coronavirus — has changed life as we know it for the foreseeable future. The Centers for Disease Control and Prevention (CDC) is urging everyone to do their part in helping control the pandemic. At this point, everyone has heard their recommendations: wash your hands regularly for at least 30 seconds, work from home if possible, avoid discretionary travel, and practice social distancing. However, despite the many warnings, every day, there are reports of new confirmed cases.

As a company that provides home health care, we understand that you, as a member of the Sonas family, may be worried about what all of this means for you — and more importantly, for your loved ones. Sonas is striving to provide the same level and quality of care to our clients. This is why we recognize it’s crucial to share with you what Sonas Home Health Care has been doing to ensure business continuity during these hard times.

For Our Clients:

We are fully committed to continuing to provide home healthcare services throughout this pandemic as much as possible. To do so, we have implemented the following:

  • We have created contingency plans to offer continuity of services.
  • All caregivers have been provided a Coronavirus Screening Questionnaire to screen themselves and any household members
  • We are reaching out to all of you to determine health status and individual needs.
  • We have contracted with nurse staffing agencies as back-up coverage.
  • We have partnered with Prescribed Pediatric Extended Care (PPEC)s during school closures.

Sonas is a critical infrastructure industry and we have a special responsibility to maintain our normal work schedule. All nurses, caregivers and office staff are working together to ensure all clients and caregivers are safe, and well cared for. If you have any questions, please call us at (888) 592-5855.

For Our Employees

Now, more than ever, it’s essential to ensure everyone’s health — including that of our staff. To do so, we have established the following protocols:

  • Activated precautionary policies to lower the risk of spreading COVID-19
  • Reviewed our pandemic plan as part of our Business Continuity Plan
  • Group meetings will take place virtually
  • Enhanced cleaning and preventive hygiene information and supplies
  • Fielding questions about health and the steps required following exposure, per CDC recommendations
  • Taking necessary travel precautions

Additionally, we have over 1,500 caregivers throughout the state who are equipped with the capability of capturing real time information through our electronic medical records. We value our relationship with you and want to be a value-added partner during this time. Our team is ready to help. (888) 592-5855

For Everyone

We are committed to providing as many essential personal protective equipment and supplies as possible to our staff and clients during this worldwide shortage. To accomplish this, we have contacted the Health Department in all counties we service, placed orders with multiple vendors — to have supply from various sources — and have contracted with a local seamstress to manufacture masks. We will continue working diligently to support and protect those who are committed to serving our clients during this tumultuous time. Please contact your local Director of Nursing if you are in need of supplies.

Additional Steps to Protect Yourself and Your Loved Ones

We will continue striving to provide home healthcare services to ensure the wellbeing of all our clients. Healthcare is a calling, and we are devoted to continuing to offer you caregiving, support, and respite. But, there is no vaccine to prevent COVID-19 yet, nor medications to treat it. Therefore, it is up to all of us — every single person — to be proactive to lower the risk of infection. You can do so by following these practices:

1. Clean and disinfect surfaces touched daily. In addition to furniture and countertops, sanitize door knobs, light switches, the refrigerator, oven, and microwave handles, faucets, toilets, sinks, remote controls, cell phones, charging cords, and steering wheels. Make sure to do so regularly.

2. Wash your hands more often than usual. Do so thoroughly, for a minimum of 30 seconds, making sure to scrub under your fingernails and between your fingers. Do so before handling foods and medications, after sneezing or coughing, after going to the bathroom, and after returning home from being outside. If water and soap isn’t available, use a hand sanitizer with a minimum alcohol content of 60%.

3. Avoid touching your face with unwashed hands. Be conscious of the fact that the virus could enter your system through your eyes, mouth, or nose. If you’ve been outside, been in contact with anyone, or have recently sneezed or coughed, and haven’t had the chance to wash your hands, do not touch your face.

4. Avoid being exposed to the virus. This means social distancing. Avoid crowds and limit your outings to shopping trips to obtain essentials — such as food, personal hygiene products, medications, and detergent. Go only once a week, if possible. Stay at least six feet from people during your outings. Do not go to bars, movie theaters, gyms, or any place of entertainment. If you go to a restaurant, call a head to place a takeout order.

5. Avoid sharing personal items. Do not share personal hygiene items, towels, cups, drinking glasses, and/or eating utensils with anyone else in your household. If you have face masks because you’re helping to take care of a loved one, designate a single person to go in and out of your sick person’s room, and do not share face masks.

6. Cover your coughs and sneezes. Cough into the crook of your elbows instead of your hands. Coughing into your hands is unhygienic and makes it easier for disease to spread — since you use your hands to touch surfaces that other people touch as well. If you have tissues, use them and discard them immediately. Once you’re done coughing or sneezing wash your hands thoroughly as soon as possible.

7. Stay home if you are sick. If you’re not feeling well, don’t rush to an ER. Doing so could expose hundreds of other people with an already compromised immune system. Most people who are mildly ill with COVID-19 will recover at home. Do call your doctor for instructions on what to do. If possible, isolate yourself from family members by staying in one room of your house. If you start to feel worse, call your doctor before visiting their office to provide them with ample time to protect themselves from contagion before you arrive.

8. Wear a mask. We urge you to wear a mask when traveling outside. Doing so will protect others from yourself, as many are asymptomatic carriers for COVID-19. We also urge all caregivers wear masks in the patients’ homes for their patients’ protection.

9. If you have a compromised immune system, stay home. This includes anyone over the age of 60 and people with underlying medical conditions — especially if the illness impairs your lungs, heart, or immune system. If you need groceries, order them online, if possible. If you cannot do so, go to grocery stores that have hours specifically dedicated to vulnerable members of the community.

Resources For More Information About Coronavirus

World Health Organization (WHO)

Centers for Disease Control and Prevention (CDC)

Florida Department of Health

National Association for Home Care and Hospice

Florida League of Cities

US Department of Labor

Department of Homeland Security

From the Surgeon General: How to Make a Protective Face Covering

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